We guarantee a right of return within 1 month. The return term is protected by term-fair sending of the goods (bill date). The return is only accepted by us if she(it) was franked enough.
With complaint of faulty goods / goods we refund for you of course the forwarding expenses. Wish neither to exchange the article nor a credit note, we refund to you of course, on receipt of the goods / goods, the purchase price. Then for this we need naturally your bank data.
We have three pressing requests to you in this connection: Please, do not send back your goods not free! We refund all postage expenses laid out by you for you reliably. Please, use for your return possibly the original packaging or, otherwise, a transportable packaging! Please, cancel to us your return by E-mail or Fax
Revocation in accordance with (FernAbsG)
They as end users have a free revocation right in the mail-order business
The revocation:
The revocation needs no reason. The revocation must take place within 1 month on receipt of the indication and the goods / goods, in writing by E-mail or by return of the goods to our address. By exercise of the revocation right the entire(complete) goods are to be returned incl. to all accessories, packaging, etc in sufficient dispatch of protected packaging. Impairment of the goods or the resales value can be taken into account to the buyer
Forwarding expenses with revocation:
We do not accept not free dispatched packages fundamentally!
If the purchase price (per article) lies less than 40 Euros the buyer carries the expenses of the return. If the purchase price more than 40 Euros lies, we refund the expenses for the cheapest return against voucher and information of your account data for the transfer.
